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WellyOnVerified tool

Automate customer support with AI agents that answer, route, and resolve conversations across every channel from one inbox.

About WellyOn

WellyOn is an AI customer service agent platform for businesses that want faster, always-on support without growing their team at the same pace. It brings customer conversations from WhatsApp, Viber, Telegram, Instagram, Messenger, LinkedIn, SMS, email, and website live chat into a single omnichannel inbox. There, AI agents and human agents work side by side.

Its core is a drag-and-drop agentic workflow builder. Teams can design support flows where AI decision steps read the customer’s request and choose the next branch, so routine questions are resolved automatically, and complex cases go to the right person. WellyOn also includes a knowledge base that grounds the AI’s answers in your own content, a status page for keeping customers informed during incidents, and a live chat widget builder that lets you preview your website AI agent before going live.

WellyOn suits customer support and sales teams, and has proven use cases in demanding industries such as crypto exchanges and internet service providers. A free trial lets teams build and test their first AI agent right away.

Use Cases

  • 1.Provide automated, real-time answers to customer questions across web chat, messaging channels, SMS, and email.
  • 2.Escalate complex support conversations to human agents with the conversation transcript and customer profile attached.
  • 3.Communicate active incidents through a public status page and customer notifications.

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