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Viable

Use rich customer insights to enhance products, improve customer experience, and gain valuable research & insights.
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5.0
5.0/5
User Satisfaction
 0/5 
Ease of Use          
 0/5 

What is Viable?

Viable is the first generative AI platform that helps product and CX teams understand and gain insights from their qualitative data with a high degree of accuracy at scale. It employs GPT-4 and proprietary state-of-the-art models to analyze a wide array of data sources like meeting transcripts, customer support tickets, survey responses, or any text-based data source. The analysis is presented in comprehensive and easy-to-understand reports, allowing teams to make faster, data-driven decisions without the need for spreadsheets or SQL queries. Customers like Uber, Sticker Mule, Latch, and more trust and use Viable’s insights to improve NPS, decrease churn, and reduce customer support volumes.

Stop manually crunching data. Try it now and save hundreds of hours each year 👉 askviable.com

Use Cases And Features

1. Product: Use rich insights from customer support interactions, user interviews, online reviews, or any text based data source to improve your NPS and prioritize your product roadmap.
2. Customer Experience & VOC: Integrate directly with support tools like Zendesk, Front, and Delighted to understand and improve your customer experience like never before.
3. Research & Insights: Analyze meeting transcripts, social media, and more to help with due diligence, competitive intelligence, and more.

Reviews

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Reviews

Amazing, Thats all!

6 Viable Reviews

5.0/5
5.0 out of 5
Zeynab Hedayati
Zeynab
Hedayati
5/5
User Satisfaction
 0/5 
Ease of Use          
 0/5 

"Game-changer in handling large-scale data"

What do you like about Viable?
Simplification of handling and merging large quantities of customer data
What did you dislike about Viable?
None. The tool has been very helpful so far
ebrahim barahoi
ebrahim
barahoi
5/5
User Satisfaction
 0/5 
Ease of Use          
 0/5 

"A Game-Changer in Data Synthesis"

What do you like about Viable?
The feature I like best about Viable is its capability in synthesizing vast amounts of customer data. It revolutionizes the way we handle and understand data making it an essential tool to any forward-thinking team.
What did you dislike about Viable?
Everything in this tool functioned with precision, and I enjoyed every bit of it.
Shifat Rahman
Shifat
Rahman
5/5
User Satisfaction
 0/5 
Ease of Use          
 0/5 

"Revolutionizing Data Analysis"

What do you like about Viable?
The seamless integration into existing teams and increased productivity is what I like best about Viable. It also reigns in vast realms of customer data which is invaluable for strategic decision making. Its capability to provide integral insights contributes majorly in understanding our clients better.
What did you dislike about Viable?
N/A
Zahra Moslemyan
Zahra
Moslemyan
5/5
User Satisfaction
 0/5 
Ease of Use          
 0/5 

"A Phenomenal Time-Saver"

What do you like about Viable?
The reviewer is particularly impressed with Viable's ability to pool together large volumes of customer data and extract meaningful insights efficiently and effectively. They appreciate the time it has saved them.
What did you dislike about Viable?
N/A
مریم ذوالفقاری
مریم
ذوالفقاری
5/5
User Satisfaction
 0/5 
Ease of Use          
 0/5 

"Remarkable Tool for Streamlining Data Analysis"

What do you like about Viable?
The way Viable integrates into our system and simplifies the process of data synthesis is what I like the best. It's impressive how it aids in efficiently interpreting customer data.
What did you dislike about Viable?
N/A
5.0
5.0/5
User Satisfaction
 0/5 
Ease of Use          
 0/5 

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