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ViableVerified tool

5.0 (6 reviews)
ProductivityBusiness & Productivity

Use rich customer insights to enhance products, improve customer experience, and gain valuable research & insights.

About Viable

Viable is the first generative AI platform that helps product and CX teams understand and gain insights from their qualitative data with a high degree of accuracy at scale. It employs GPT-4 and proprietary state-of-the-art models to analyze a wide array of data sources like meeting transcripts, customer support tickets, survey responses, or any text-based data source. The analysis is presented in comprehensive and easy-to-understand reports, allowing teams to make faster, data-driven decisions without the need for spreadsheets or SQL queries. Customers like Uber, Sticker Mule, Latch, and more trust and use Viable’s insights to improve NPS, decrease churn, and reduce customer support volumes.

Stop manually crunching data. Try it now and save hundreds of hours each year 👉 askviable.com

Video Reviews

User Reviews (6)

Z

Zeynab Hedayati

October 18, 2023

5/5
User Satisfaction
5/5
Ease of Use
5/5

“Game-changer in handling large-scale data”

What do you like about Viable?

Simplification of handling and merging large quantities of customer data

What did you dislike about Viable?

None. The tool has been very helpful so far

E

ebrahim barahoi

September 21, 2023

5/5
User Satisfaction
5/5
Ease of Use
5/5

“A Game-Changer in Data Synthesis”

What do you like about Viable?

The feature I like best about Viable is its capability in synthesizing vast amounts of customer data. It revolutionizes the way we handle and understand data making it an essential tool to any forward-thinking team.

What did you dislike about Viable?

Everything in this tool functioned with precision, and I enjoyed every bit of it.

S

Shifat Rahman

September 20, 2023

5/5
User Satisfaction
5/5
Ease of Use
5/5

“Revolutionizing Data Analysis”

What do you like about Viable?

The seamless integration into existing teams and increased productivity is what I like best about Viable. It also reigns in vast realms of customer data which is invaluable for strategic decision making. Its capability to provide integral insights contributes majorly in understanding our clients better.

What did you dislike about Viable?

N/A

Z

Zahra Moslemyan

September 20, 2023

5/5
User Satisfaction
5/5
Ease of Use
5/5

“A Phenomenal Time-Saver”

What do you like about Viable?

The reviewer is particularly impressed with Viable's ability to pool together large volumes of customer data and extract meaningful insights efficiently and effectively. They appreciate the time it has saved them.

What did you dislike about Viable?

N/A

م

مریم ذوالفقاری

September 20, 2023

5/5
User Satisfaction
5/5
Ease of Use
5/5

“Remarkable Tool for Streamlining Data Analysis”

What do you like about Viable?

The way Viable integrates into our system and simplifies the process of data synthesis is what I like the best. It's impressive how it aids in efficiently interpreting customer data.

What did you dislike about Viable?

N/A

K

Khai Schultz

June 22, 2023

5/5
User Satisfaction
5/5
Ease of Use
5/5

“Save hundreds of hours with automatic data analysis”

What do you like about Viable?

The user appreciates several strong points of the Viable service. The ability to consolidate essential data in one place, the powerful AI-powered analysis providing deep insights into customer sentiment, Viable's seamless integration capabilities with existing SaaS tools, and exceptional customer support are among those strong points that the user adores.

What did you dislike about Viable?

No dislikes, no complaints – this tool operated smoothly and impressively.

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