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Optic

Automate customer service, understand inquiries with NLP & ML, analyze satisfaction & identify improvements.
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What is Optic?

Optic is an AI-driven customer service platform that helps small businesses provide better customer support. With Optic, businesses can automate routine customer service tasks, such as responding to customer inquiries, and free up their staff to focus on more personalized, value-added interactions. The platform is powered by natural language processing (NLP) and machine learning (ML) technologies, which enable it to quickly and accurately understand customer inquiries and deliver tailored responses. Additionally, Optic’s analytics capabilities allow businesses to track customer satisfaction and identify opportunities for improvement. With Optic, businesses can provide superior customer service at scale, helping them build more loyal customer relationships and grow their bottom line.

Use Cases And Features

1. Automate routine customer service tasks, such as responding to inquiries.
2. Use NLP & ML technologies to quickly & accurately understand customer inquiries.
3. Analyze customer satisfaction & identify improvement opportunities.

Tool Website Engagement

Last Update: 2 months ago

- Disclaimer: Statistics sourced from third-party providers. Accuracy may fluctuate.

Total Monthly Visits: 5K
Bounce Rate: 85%
Visit Duration(avg): 14.21 seconds
Pages Per Visit: 1.20
Country Rank: 840
Global Rank: 4,051,407

Monthly Traffic

Traffic Sources

Traffic Share By Country

  • Taiwan: 32.07%
  • Spain: 22.04%
  • France: 9.57%
  • Colombia: 7.54%
  • Russia: 7.29%

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