Automate is an automated customer engagement platform that helps businesses of any size leverage the power of two-way, interactive conversations on Instagram Direct Messages, Facebook Messenger, and SMS to grow their brand. Automate simplifies the process of engaging with customers by enabling businesses to design automated conversations that are tailored to their customer’s needs. The platform features a drag-and-drop interface for creating interactive conversations in minutes, along with powerful analytics that provide insight into customer behaviour and engagement. With Automate, businesses can create personalized experiences for their customers, as well as automate lead generation, customer service, and sales. Automate also provides powerful tools for automating customer engagement, such as automations for sending scheduled messages, responding to customer inquiries, and connecting with customers on multiple channels. Additionally, it offers an array of features for segmenting and targeting customers, such as filters, tags, and custom fields.
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