AI sentiment is turning sour as employee reviews reveal growing frustration across the workforce

AITopTools Editorial TeamAugust 30, 2026

What changed

An analysis of Glassdoor reviews found that positive comments about AI fell from 81% in 2019 to 43%. Executives generally view AI positively, while insurance claims workers are almost entirely negative, citing forced adoption, workplace surveillance, unrealistic productivity demands, and fears of job loss.

What this means for you

Employers introducing AI may face employee resistance if they impose tools without addressing monitoring, workload, and job-security concerns. The findings suggest that AI adoption is affecting workplace morale as well as productivity expectations.

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